"They never told us." "We're always the last to know." "They only call us after things have gone wrong."
Do any of those phrases sound familiar? Historically, food safety and quality professionals have reported feeling left out, left behind, or viewed as show-stoppers at some point in their careers. The lack of communication and awareness are classic signs of siloed functions within an organization that lead to low morale, low engagement, reduced productivity, and even stunted innovation.1